Last updated: 26 November 2025
This Cookie Policy explains how Premier Wills Online Ltd. (“we”, “us”, “our”) uses cookies and similar technologies on our website www.premierwillsonline.co.uk (https://www.premierwillsonline.co) and any related apps or services (together the “Website”).We use cookies to make the Website work properly, to improve your experience, and (where you agree) to analyse how the site is used.By continuing to use our Website, you accept our use of cookies as described below. You can withdraw or change your consent at any time using the cookie settings link in the footer.
1. What are cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work or work more efficiently, and to provide information to the site owner.
2. Types of cookies we use
|
Category |
Purpose |
Examples / Providers |
Duration |
|
Strictly Necessary |
Essential for the Website to function (e.g., keeping you logged in, processing payments) |
Session cookies, CSRF tokens, payment gateway cookies (Stripe) |
Session or up to 1 year |
|
Performance / Analytics |
Help us understand how visitors use the site so we can improve it (anonymised data only) |
Google Analytics (_ga, _gid, _gat), Hotjar (optional) |
Up to 2 years |
|
Functionality |
Remember your preferences (e.g., language, progress in the will questionnaire) |
Preference cookies |
Up to 1 year |
|
Marketing / Targeting |
Not used by us at present. We do not run ads or share data with third-party advertisers. |
N/A |
N/A |
We do not use marketing, retargeting, or social media tracking cookies.
3. Specific cookies we use
|
Name |
Provider |
Purpose |
Type & Duration |
Category |
|
cookieconsent_status |
Our Website |
Records that you have dismissed the cookie banner |
Persistent – 1 year |
Strictly Necessary |
|
session_id |
Our Website |
Maintains your session while completing the will |
Session |
Strictly Necessary |
|
_ga |
Google Analytics |
Distinguishes unique users (anonymised) |
2 years |
Analytics |
|
_gid |
Google Analytics |
Distinguishes users for 24 hours |
24 hours |
Analytics |
|
_gat |
Google Analytics |
Throttles request rate |
1 minute |
Analytics |
|
stripe_mid, stripe_sid |
Stripe |
Fraud prevention for payments |
Session or 1 year |
Strictly Necessary |
4. Google Analytics – how we keep it privacy-friendly
-
We have enabled IP anonymisation
-
We have disabled advertising features and data sharing with Google
-
We do not combine Analytics data with any personal identifiers from your will
5. Managing your cookies
When you first visit the Website you will see a cookie banner allowing you to:
-
Accept all cookies
-
Reject non-essential cookies
-
Open settings to choose individually
You can also manage cookies via your browser settings at any time (most browsers allow you to block or delete cookies). Note that blocking strictly necessary cookies may stop the will-creation process from working links to instructions for major browsers:
-
Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
-
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
-
Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
6. Changes to this Cookie Policy
We may update this policy from time to time. Changes will be posted on this page and, where appropriate, notified via the cookie banner.
